Adventures Or Then Home: The Genius Treatment

NOTE: We can't ever survive on the route hence this occasional serial of posts presents stories of a to a greater extent than full general nature, things that occur to us piece at home.  Hope you lot relish them...

There's non a lot my boy tin do. He can't play sports the means he'd similar to; play a musical instrument; deed out on his own...you instruct the picture...but in that place are some things he can. These he develops a passion for such equally movies, gaining cognition on sports, travel, etc.

One matter Tim loves is his music. Hopefully, I've inspired it, but he has keen too evolving gustation inward music. For Christmas or birthday presents, he exclusively has i request. iTune cards.  Along amongst his vibrations cancelling headphones, it's a keen convenience for those hours long drives or flights to aid him overstep the fourth dimension easily.

Tim loves his iPod too he has the largest capacity i ever made at 160GB.  He loves to boast that he's upward to whatever this weeks pose out of songs are...in the thousands...so you lot tin imagine his dismay non also long agone when his dear iPod would no longer sync amongst iTunes on his figurer or anybody else's.

Not exclusively that, but when he logged onto iTunes, his concern human relationship was empty.  Influenza A virus subtype H5N1 blank slate.  Easy you lot say, merely sync the iPod amongst iTunes too employment solved but iTunes would non recognize the device. The backup too sync icons were grayed out.

A lilliputian backstory volition come upward inward handy here. One day, a few months ago, Chrome...the Google browser that Tim prefers to use...would no longer operate on his laptop. Nothing that anyone at Google or the many offering advice on the Internet could advise would work.

The in conclusion resort was reinstalling Windows 7. The update exclusively install didn't operate hence nosotros backed upward his information too did a consummate reinstall.

That fixed the Chrome problem. Unfortunately, straightaway nosotros had the iTunes problem.  Again, nil nosotros could detect would cook it except I was finally able to instruct our desktop to recognize it too sync the songs on the iPod into iTunes but Tim nonetheless could non sync newly bought music dorsum downwards to the device.

While resetting the device (wiping it build clean too starting over, basically) would survive the option, the empty iTunes window on Tim's laptop had me scared from trying this option. I didn't desire to survive on the claw should my boy lose thousands of dollars of music, hence a trip to the Apple Store too the Genius Bar were inward order.

I booked a reservation online at the store inward Rancho Cucamonga, a 28 mile drive away. It's exclusively 12 miles to our closest store inward Pasadena but we'd receive got problems parking too it's non complimentary either. An extra fifteen minutes would survive a small-scale toll to pay non to receive got to bargain amongst the crowded atmospheric condition inward Pasadena.

We made a 24-hour interval of it. Tim got dropped off to consider an early on matinee of 'Whiplash' inward Claremont. Letty too I had a snack for breakfast too did some wearing clothing shopping. Our innovation was to run across upward i time again after the movie, receive got a quick lunch, too hence caput to our appointment.

The Apple Store is located inward Victoria Gardens, a giant outdoor mall that is hence large it has several streets inside to drive your machine around.  It also has ii streets called Main Street (north too south) and, of course, nosotros picked the incorrect i to commons on. By the fourth dimension nosotros establish the store, we'd whittled downwards our luncheon fourth dimension to thirty minutes.

The innovation was revised to become to the store too consider if peradventure nosotros could banking concern jibe inward early.  No dice.  We are told to come upward dorsum 10 minutes ahead of our appointment too banking concern jibe in.

The Apple Store site said our watch amongst the genius should exclusively receive got fifteen minutes hence nosotros decided to pose luncheon off until after our visit.

Coming dorsum at the appointed fourth dimension too checking in, we're told to hold back at a nearby tabular array to survive called for the genius. Ten minutes later on our advert is called and, seeing Tim inward the wheelchair, we're told to hold back where nosotros are too the genius volition come upward out to us.
I laid upward Tim's laptop too iPod hence nosotros tin instruct correct to work.

25 minutes later, we're nonetheless waiting for the genius.  When nosotros ask, we're told we're side past times side on the list.  What was going on when they called our advert to become upward to the bar? Who knows, we're never told.

The same guy that told us to hold back at the tabular array for the genius straightaway comes too tells us to caput to the bar. What happened to the genius coming out to us? We're told they could aid us at the bar better.

I suspension downwards our setup,head to the destination of the bar (where a foldout platform is deployed for wheelchairs) too laid it upward again. We tell the genius the problem. She doesn't desire to hear it, at to the lowest degree from us. She wants to hear it from Tim.

"It won't sync," he says.

"What are the symptoms?" she asks.

"It won't sync."

See, the employment is that Tim relies on his in-home information technology specialist (me) to diagnose the technical problems. He can't actually depict whats happening because he didn't bargain amongst it.

Finally, I tell her she needs to withdraw heed to me because I'm the exclusively i who tin depict what's been going on.

OK, it needs a total reset. I brand certain to inquire that Tim volition non lose whatever of his purchases.  No, he won't but anything he's copied from a CD (about a 1000 songs) volition survive deleted.

Wonderful.

Reset commences, genius disappears ("I'll survive correct back."), too the synching begins.  About 10 minutes later, it appears the sync is consummate but nosotros desire to brand certain the genius looks it over too gives her OK but she's nowhere to survive found. Out of the 25 or hence employees merely standing around the sales floor, she isn't i of them. Eventually, nosotros inquire what happened to our genius too soul goes to await for her.

She was out dorsum smoking a cigarette. Finally, she give her OK too our lx minutes too a one-half at the Genius Bar is over.  What an ordeal.

Stomachs rumbling, nosotros finally caput over to a nearby Fuddruckers to receive got a giant hamburger to quell our hunger.

Remind me why it is everybody is hence crazy over Apple products again...

Darryl
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